Patron Services Manager

Offered by: Wichita Symphony Orchestra |

Deadline/Expiration: Open Until Filled —

The Patron Services Manager is the Symphony’s first point of contact for the public, board
members, and volunteers. As such, this individual must demonstrate a high level of
professionalism, an approachable and friendly demeanor, and strong written and verbal
communication skills.

This position oversees in-house Box Office operations, ensuring that a gold
standard of customer service is consistently delivered. The Patron Services Manager will become
proficient in the Customer Relationship Management (CRM) database, ensuring that patron
records are accurate and that all donations are acknowledged in a timely manner.

This person will work closely with marketing and development as part of the patron-centric revenue team and will also be responsible for recruiting and managing part-time ticket sellers and the volunteer youth orchestras ushers program participants.

Job Description here:
https://wichitasymphony.org/assets/uploads/content_images/Patron_Services_Manager_Job_Description.pdf

Learn more: https://wichitasymphony.org/about/auditions-careers
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